How to know the size of my pet?
It is necessary to measure the pet to choose the exact size in all cases. You can check the size and measurement guide at https://ferozpetfashion.com/sizes/
How long are the products guaranteed?
Any purchase of accessories has a warranty period of 60 days from the day of receipt. In case you require a guarantee of a product, you can do it through the email email@example.com
Especially in leather accessories, contact with water, perfumes, soaps, and other chemical products should be avoided when using them.
Therefore, FEROZ PET FASHION is not responsible for the normal deterioration of a product or the damage it suffers due to carelessness or misuse.
Keep in mind that if your dog scratches, he will peel the leather with his nails, and it can fade when used wet. In these cases, we recommend using a rope necklace or one made of leather that does not have an intense color.
As for rope or textile accessories, they should be washed by hand as much as possible, and avoid twisting them or applying chemicals that deteriorate their color.
To make the guarantee effective, it must fully comply with all the conditions such as
• Validity of the guarantee.
• Purchase invoice
•The product damage must be due to a manufacturing defect.
• Product in optimal hygienic conditions.
None of the above will apply in case of evidence of misuse by the client.
The customer may request repair of the accessory outside the warranty, assuming the additional costs that may represent as long as the repair is possible.